Looks like JetBlue wins the award for worst gift card ever. One customer won a contest by American Express that allowed her to buy a $100 JetBlue gift card for $70. The reality of using the card however was a huge pain. She spent over 2 hours on the phone trying to redeem the card, dealt with an number of clueless JetBlue customer service reps that couldn’t figure out how to apply the card, and was ultimately charged $15 for using the card over the phone. Where else exactly was she supposed to use the card as they don’t allow you to use them online. This reminds me of a conciliatory $25 United Airlines gift certificate we were given after long delayed flight that could only actually be used at the airport. Thanks for nothing.